Information We Collect: When you opt in to SMS messages, we collect your mobile phone number and a record of your consent (for example, a logged “YES” reply or a checked opt-in box). This is stored in our CRM as proof of consent.

How We Use This Information: We use your mobile number only to send the SMS messages you opted in to receive — we will use your number solely to send appointment confirmations, reminders, and to provide customer support related to your scheduled appointments. We do not use it for any other purpose.

No Sharing of SMS Opt-In Data: No mobile information, including opt-in data and consent, is shared with any third party or affiliate for marketing or promotional purposes. We may share your mobile number with SMS delivery vendors (such as Twilio) solely to deliver messages to you.

This excludes text messaging originator opt-in data and consent; such information will not be shared with any third parties.

Opting Out: You can opt out at any time by replying STOP. Once you opt out, you’ll receive only a one-time confirmation and no further messages.

Help: Reply HELP to any message, or contact us at hello@juceboxny.com or (615) 510-6499.

Message frequency may vary. Message and data rates may apply.

Data Retention & Security: We retain opt-in records for as long as needed to demonstrate consent and meet legal requirements, and use reasonable safeguards to protect this information.

Changes to This Policy: We may update this policy from time to time. Changes will be posted here with a new effective date.

Contact Us: Jucebox LLC — 11 Willow St, Nashville, TN 37210 — hello@juceboxny.com — (615) 510-6499